Falcon WD Windows and Doors BBB Business Review

Replacement Windows & Doors in Richmond Hill

Make your favourite rooms more comfortable and your entrance more welcoming. Falcon WD helps you choose replacement windows and exterior doors, with measurements and installation planned around your home.

Schedule your FREE, no-obligation in-home estimate today.

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Start with the Changes You Want to Feel

A brighter living room. A bedroom window that opens easily. An entrance that looks right with the rest of the house. Your Richmond Hill project can begin with a few priorities and grow into a practical replacement plan.

At the visit, show us what works, what bothers you and which details you want to keep. We will discuss product choices alongside the condition of the existing frames, surrounding finishes and access for installation.

Vinyl window replacement in Richmond Hill

Choose Windows for the Way You Use Each Room

For a living area, balance the view with the ventilation you need. Over a kitchen counter, consider how comfortably you can reach the handle. Beside a deck or path, check where an open sash would project.

Glass selection comes next: compare published whole-window ratings for the proposed model, together with sun exposure, shade and budget. ENERGY STAR certified options are available; certification depends on the configuration selected.

We also explain whether retaining the existing frame is suitable or whether removal of the full frame belongs in the quote. Compare the resulting glass area and finishing work alongside the product itself.

Give Your Entrance and Backyard Access Equal Attention

A new front door should work with your porch, hallway and daily routine. Compare steel and fiberglass systems, the direction of opening, privacy glass, handles and any sidelights or transom as one coordinated entrance.

For a sliding patio door, think about the panel you will use, the route onto the deck and how furniture sits inside. We measure the doorway and discuss the threshold and surrounding finish before confirming the system.

Entry door replacement in Richmond Hill

Have a Few Openings in Mind?

Show us your Richmond Hill home and tell us what you would like to change. We will help turn that list into a written estimate.

A Clear Plan from the First Visit

The right product is only part of a successful replacement. Understand the people, recommendations and agreed work behind your order, too.

Residential Experience Since 2010

Falcon WD has worked with Ontario homeowners since 2010, supplying and installing replacement windows, entrance systems and patio doors. Our team is based in Concord.

Choices Explained in Your Home

Compare operation, glass and finishes where you will use them. Measurements and existing construction help narrow the options, so your shortlist reflects the actual home.

Work You Can Review in Writing

The proposal connects each product to its installation work. Ask us to clarify anything that could affect your decision, including finishing responsibilities and exclusions.

Feedback You Can Check

Read customers’ experiences on Google, BBB and HomeStars, and use those independent reviews alongside your own questions at the visit. Look for the details that matter to you.

Find the Right Balance of Light, Air and Access

Keep the styles that suit your home, or compare a different arrangement for an opening that has never worked well. These illustrated options are a starting point; final suitability depends on dimensions and the chosen model.

Window Styles to Explore

Single-hung replacement window

Single-Hung Windows

Lower-sash ventilation with a stationary upper section. Consider the reach to the latch and how you will clean the glass.

Double-hung replacement window

Double-Hung Windows

Choose upper or lower ventilation within the frame. Ask which cleaning features are included on the model being quoted.

Vinyl picture replacement window

Picture Windows

Make the view the focus with fixed glass. Pair with an opening unit where the room also needs ventilation.

Vinyl awning replacement window

Awning Windows

A top-hinged option for outward opening. Check the handle position and clearance outside before choosing it for a higher opening.

Vinyl casement replacement window

Casement Windows

An opening sash with crank operation. Select its hinge side around nearby walls, exterior space and comfortable access to the control.

Fixed casement replacement window

Fixed Casement Windows

Use a non-opening unit alongside operating casements for coordinated frame proportions, without adding another handle or moving sash.

Single slider replacement window

Single Slider Windows

One sash slides sideways. Useful to consider where an outward swing would get in the way of outdoor space.

Double slider replacement window

Double Slider Windows

Two movable sashes offer a choice of ventilation from either side. Review the locks, screens and cleaning arrangement together.

End-vent slider replacement window

End-Vent Slider Windows

A broad central view with ventilation at the ends. Compare the centre-to-side proportions against the opening you have.

Bay window replacement

Bay and Bow Windows

Add a projecting window arrangement where the building can accommodate it. Discuss support, roof details and interior finishing before committing.

Doors That Fit Your Daily Routine

Sliding patio door replacement

Sliding Patio Doors

Connect the room to the backyard without a swinging panel. Confirm the active side, handle, screen and usable passage.

Steel entry door replacement

Steel Entry Doors

Explore panel and glass combinations for a coordinated entrance. Frame, seals, threshold and hardware all belong in the specification.

Fiberglass entry door replacement

Fiberglass Entry Doors

Compare smooth and wood-grain looks, then coordinate glass and hardware with your exterior. Check the available finish for the selected system.

Details That Make the Finished Project Work

Use the consultation to connect the products to the room around them. A few decisions about comfort, movement and finishing help establish a more complete installation plan.

Notice the problem Identify where drafts are felt and inspect the surrounding opening before deciding what work is needed.

Consider the light Think about glare and shade when reviewing glazing choices, not just the number of panes.

Plan the perimeter Include the frame-to-wall connection, insulation and sealing in the installation discussion.

Know What Happens After You Enquire

You do not need a finished specification to get started. Bring the priorities; the visit and written proposal help settle the details before ordering.

1

Walk Through Your Priorities

Show us the openings you want to replace and the concerns behind the decision. We review the visible conditions and discuss suitable options.

2

Review the Written Proposal

Check the products, installation approach and finishes together. Resolve exclusions, approval requirements and any additional construction before accepting the scope.

3

Confirm the Order Details

Final measurements and selections are checked before ordering. Timing is discussed against product availability and the access needed at your property.

4

Install and Walk Through the Result

The team carries out the agreed work. At completion, review the finish and operation with us, together with cleanup and removal included in your quote.

Ready to Plan Your Richmond Hill Replacement?

Bring your questions to an in-home visit. Compare the choices and review the proposed work before deciding.

Questions Before You Choose

Planning a few rooms or a larger update? These answers can help you prepare for the visit and identify details worth including in your Richmond Hill proposal.

Planning the Rooms and Finishes

Can I replace a few windows without committing to the whole house?

Yes. Identify the openings you want included now and mention any future plans. We can discuss consistent frame profiles, colours and visible divisions. Product ranges can change, so an exact match for a later order cannot be guaranteed.

How can I bring in daylight without giving up privacy?

Consider the sightlines from the street and neighbouring homes, then review the available glass options for that opening. A textured or decorative glass sample can help you judge the balance of light and privacy. Decide where you still want a clear view before approving the design.

Will I lose glass area if the old frame stays?

A replacement fitted into a retained frame can change the visible glass area. Ask to see how the proposed frame dimensions compare. The condition of the existing construction and the finishing work involved also matter when choosing between installation methods.

Can I keep my current blinds and interior trim?

Possibly, but this should be checked during measurement. New frame depths, handles and casing can affect the available space. Point out anything you want to reuse so the quote identifies what can remain and what needs alteration or replacement.

Scope, Quotes and Coverage

What if I want a larger opening rather than a like-for-like replacement?
A larger opening involves more than the new product. Discuss the construction first, then confirm City requirements for your address and scope before ordering. If heritage protection applies, check the separate heritage requirements too. The proposal should identify the additional work and who handles any necessary approvals.
What should I prepare for the in-home estimate?

Make a short list of the windows and doors you are considering, along with what you want to improve. Show us any sticking handles, drafts or finishes you hope to keep. Photos of styles you like can help; you do not need to arrive with product specifications.

What should I compare when two installation quotes look different?

Start with the actual window or door specification, then compare removal method, insulation and sealing, trim, exterior finish and disposal. Check exclusions and how unforeseen work would be handled. Similar product names do not necessarily describe the same package.

Is the warranty the same for windows, doors and installation?

No. Eligible window products may have manufacturer coverage of up to 25 years. The selected line and written terms determine coverage and exclusions. Door products and installation have separate terms; request the relevant documents when reviewing your proposal.

EXCELLENT

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Based on 142 reviews

Posted on Google Google
Lor R profile picture
Lor R

Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.

The windows we purchased were great quality. They were ready on time as promised . The installation was seamless and clean. I would highly recommend Falcon windows!

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Samantha Moreno profile picture
Samantha Moreno

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Recommendation for Falcon Windows and Doors

I wanted to highly recommend the services of Falcon Windows and Doors. They installed my new windows last week, and I couldn’t be happier with the results. The windows are beautiful, high-quality, and have made our home noticeably warmer and quieter — we now hear much less noise from the street.

From start to finish, Andriy’s service was impeccable. I sent an email early on a Saturday morning, and he reached out the same day to schedule a visit and provide a quote. We placed the order, and within just five weeks, the windows were ready for installation.

On installation day, three very polite and professional gentlemen arrived early. They carefully covered all the floors to prevent any damage and worked efficiently and nonstop until everything was completed. They also cleaned up thoroughly afterward.

Andriy personally came on the day of installation to ensure everything was in perfect order.

I truly recommend Falcon Windows and Doors for your next project — you’ll be as impressed as I am!

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Richard Wong profile picture
Richard Wong

Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.

Super happy to had their professional installation, very friendly and very clean job, much higher than my expectation. Highly recommended!

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Abu Najam profile picture
Abu Najam

Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.

Our search for replacement windows took us to Falcon Windows and Doors. Andrew was detailed about Falcon's product and service, his window sample was impressive. Their price and warranty was/is attractive. Installation was timely, as promised. Vladimir and his associate were professional and courteous. If it was possible I would double my rating.

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Zorina Persaud profile picture
Zorina Persaud

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Vlad was on time and he did an excellent job, I will recommend him to everyone

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Brian Melo profile picture
Brian Melo

Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.

Very professional company .
Very clean and respectful guys fast at what they do but also very good work.
Window l9ok immaculate even the trim very nice done.
We love are new windows Thanks for the great work .

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Zoe Zhu profile picture
Zoe Zhu

Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.

We contracted Falcon WD Windows and Doors recently to install
new windows and doors for our cottage. During the planning
stage, the Falcon staff carefully listened to our needs,
clearly explained to us about their window and door products,
and helped us to choose among alternatives based on our preference.
Over the entire project period, they communicated with us timely
to coordinate details on scheduling matters. During installation,
the Falcon team completed our windows/doors project timely and professionally, and cleaned old windows/doors from our site nicely.
We truly appreciate Falcon team's hard work and careful attention to details. We are very glad to have chosen Falcon WD for our project, and greatly satisfied with the outcome.

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Stephen Linardi profile picture
Stephen Linardi

Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.

Incredible called over 10 companies vlad was the best price he re caulked the exterior to the bricks when other people quoted a lot of money for this and he didnt want anything extra great quality knowledgeable and priced right

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Take a Closer Look Before Deciding

Use our guides to explore window construction, glazing and door hardware, then bring your questions to your Richmond Hill estimate.